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What is the Item Production Time?
Production time can range anywhere from one day to six days, depending on the item. We take our time to ensure you receive high quality favors, that are made with great care. We strive to make sure that you are 100% satisfied with your favors!
When Will I Receive My Order?
Ground shipments within the continental U.S. will take one day to four business days depending on where you live.
Are There Rush Fees?
You will notice that some manufactures will require a rush fee if you want the items shipped to you quickly. Contact us if you have an inquiry about placing a rush order.
Can I Place My Order Over the Telephone?
Sure, you can call us toll free at 877-95 FAVORS (877-953-2867).
Does ABCFavors Ship Internationally?
Yes we ship internationally! Shipping charges and delivery times will vary depending on the shipping address.
Please go to our Shipping Page for more details.
Can I Add to a Previous Order?
We understand that sometimes you find out that more guests are coming than expected. Most of our items will not need to follow the minimum order rule on re-orders. Please contact us to check and to place the order.
Can I Return Items?
You may return any item that is not opened and in original condition within 15 days of receipt. Personalized,
custom, and perishable items cannot be returned. A restocking fee of 20% will apply to all returns. If you need to return any item, please contact us for a RA Number.
How Do I Upgrade My Shipping?
Our standard shipping is Ground. Please call us at 877-953-2867 if you would like to upgrade your shipping to Next Day Air, 2 day Air, or 3 Day Air. We will need the shipping address, the item you want to order and the quantity of that item. Once we can weigh your order, we can give you the cost of upgraded shipping. If you select "chocolate shipping" in checkout, that may not cover your upgraded ship costs and will delay the order.
How Do I Order Without a Credit Card?
You can send in a check or money order. Please be advised that your order will not process until your check
is received and cleared. So, give yourself extra time when ordering. Email your order (or call it in) to us and include this:
Your Name and Contact Information
Item and Quantity
Any Personalization
Any Additional Options (color, scent, etc.)
Shipping Address
Mail your check or money order to:
National Events Group, Ltd
7273 New Point Place
Powell, OH 43065
Why Does My Receipt Say National Events Group, Ltd?
National Events Group, Ltd is the parent company of ABCFavors.com. So, that is the name on your receipt and will show on your credit card statement. Your credit card is charged at the time we receive the order. If you return or cancel an order, we will issue a credit to your card.
What Happens to the Information that I Submit?
National Events Group, Ltd will not sell or distribute your information (name, email address, street address, zip code, etc..) to any person or company. We only use the submitted information for your order.
Is Shopping ABCFavors Secure?
Shopping at ABCFavors is completely safe and secure. Our secure server software encrypts your information ensuring that your transaction is confidential and your identity is protected.
Does ABCFavors Charge Sales Tax?
Only residents of Ohio will be charged sales tax.
If you have additional questions, please contact us. Thank you.
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